Frontline Communications & Awareness Training (4 Hours)
Communicating with influence in the workplace can be as challenging as navigating through a minefield. Whether finding the correct approach with challenging conversations with colleagues, or choosing the best words to use when things get difficult with clients and customers, Workforce Resilience training will provide you with common sense strategies geared to deliver the best outcomes.
These half day courses are designed to be interactive and informative, and provide participants with a greater comprehension of what will be expected of them in circumstances that they are challenged with difficult conversations.
Training sessions can be facilitated either face to face or via an online platform (i.e Microsoft Teams).
This training has been developed by industry and subject matter experts. Online training that compliments this face to face training is also available.
Phone 0433269388 or email info@workforceresilience.com.au for further information.
Our experienced professionals help you to understand the security challenges that exist in your workplace and provide solutions that reduce your potential for risk.
‘Scott! A massive thank you for the support you are providing to our Big W team. We continue to receive feedback on how this training has been taken away and utilised in stores including examples where store leaders have defaulted back to what they’ve learnt to safely navigate their team through serious situations – Donna & the Big W team’.
