Our Courses

eLearning

eLearning Login Developed for your business by industry leaders who are subject matter experts in safety, security and resilience, Workforce Resilience eLearning training solutions provide you with best practice, innovative and contemporary learning outcomes that are intended to compliment Workforce Resilience ‘face to face’ training initiatives in your workplace. Courses $53 AGGRESSIVE CUSTOMER AWARENESS &

Armed Robbery Training

ARMED ROBBERY TRAINING Serious criminal offences such as robberies and particularly armed robberies can have a significant impact on the health and welfare of victims and their workplace. Robberies are often unpredictable and can seriously compromise the safety and security of staff and businesses. Unlike an Active Armed Offender Incident where the motivation is to

Aggressive Customer Training

AGGRESSIVE CUSTOMER TRAINING If your business has customers and visitors, it is inevitable that you will be  impacted by difficult, aggressive and potentially violent people at some point. In this course, you will learn practical, best practice strategies that will enable you to make the best decisions possible when dealing with violence and / or

Active Armed Offender Incident Training

ACTIVE ARMED OFFENDER INCIDENT TRAINING Active armed incidents can occur at any time, in any place and usually without warning. In this course, you will learn practical, best practice strategies that will enable you to make the best decisions possible during an active armed offender incident to ensure that you remain safe and you are

Active Armed Offender Strategy

The threat from Active Armed Offender Incidents (AAOIs) within Australia continues to be both very real, and significant. As regularly seen around the world, and recently here in Australia, attacks can take place at any time, without warning, in any location, impact any organisation either directly or indirectly, and vary in size and motivation. Sadly,

Dealing with Conflict & Customer Aggression

If your workplace has customers, clients, or visitors, it is inevitable that you, your colleagues, and even your customers will be challenged or impacted by difficult, aggressive or potentially violent people. As one of Australia's and New Zealand's leading Frontline Safety and Security Awareness training provider, Workforce Resilience will partner with you to ensure that