globe cropped
Domestic & Family Violence support

There are steps a workplace can take to ensure that they provide a safe and supportive environment for staff and clients who may be experiencing or affected by domestic and family violence (DFV). We provide training and awareness sessions for all aspects of the workplace on how to identify and respond to DFV.

About This Training

There has never been a more important time to ensure that your business is equipped with best practice strategies and systems to deal with what is a growing national crisis.
Designed for all employees, this training session will lead participants through practical, best practice strategies that will enable them to deliver the best outcomes around DFV in their workplace. Participants will learn how to identify and respond to DFV in the workplace and access DFV support if required.

By creating a culture where people feel heard, seen, supported, and safe, Workforce Resilience helps to foster more resilient teams, and safer more secure workplaces.

What is Included

Training sessions and workshops will be purpose built to align with your organisation’s key strategies, procedures, operations, and unique environments. Content will be tailored for either leadership or employee sessions, and depending on the length of the session and the participants, can include:

  • Understanding the dynamics of DFV.
  • Overview of DFV Policies and Procedures.
  • Strategies for identifying DFV.
  • Responding to disclosures and incidents
  • Steps and processes for taking action.
  • Workplace safety plans.
  • Referral processes.
  • Effecting change through leadership.
  • Police response and reporting.

Training Delivery Options

Training sessions and workshops can be delivered to your workforce by our highly experienced subject matter experts through either face to face or hybrid (i.e. MS teams) facilitation.

Highly engaging eLearning solutions are also available to compliment or replace face to face delivery.

Workforce Resilience has delivered training and consulting services to many of Oceania’s largest and most iconic brands. Check out our Testimonials to hear what they say about us, and visit Our Client page to view the amazing businesses we have partnered with.

Our Point of Difference:

Our Consulting and Training teams at Workforce Resilience consist of highly experienced resilience subject matter experts.

Our communications, de-escalation, and conflict training team is composed of former or current Police Officers from across Australia and New Zealand.

Our teams unparalleled experience, dedication, and commitment to service, will enhance your team’s safety and wellbeing, and help to maintain the security of your infrastructure, assets, and reputation.

img 3703
scott photo 2048x11521
img 52771
wfr 7
img 7192
wfr 21

What They Say About Us


  • I wish to personally and publicly acknowledge the work that both parties have put into this large scale piece of work.  The team have done an amazing job of keeping it relevant even when they have been back to back on occasion.  Their commitment to the airports space and this scale has been evident and not unnoticed.

    PARTICIPANT SURVEY REVIEW:

    Participants overwhelmingly found the training enjoyable, empowering, and useful.

    Sessions were noted for their smooth structure, balancing information delivery and practical activities effectively.

    Appreciation for facilitators’ expertise, with calls for additional or extended sessions on similar topics.

    Overwhelmingly positive feedback, with participants finding the course valuable and enjoyable.

    bk

    Brent King

    Learning Performance Lead | Ground Operations Training |

  • National Storage has a critical focus on the safety and security of our team. Workforce Resilience was asked to assist us with building employee capability in preventing and de-escalating confronting situations on the frontline.

    While the training was initially presented to the broader State management team, it was quickly identified that the solution and the tools provided would be highly beneficial to all of our employees on the frontline.

    Over the past 12 months Scott and the Workforce Resilience team have travelled across Australia to deliver this critical training which is always followed by positive group feedback on content and delivery.

    The content is always customized to our needs and available timeframes, and the delivery is exceptional. Scott and his team have a perfect mix of hard-hitting facts and impactful examples delivered in an anecdotal and memorable way.

    Workforce Resilience was recommended to me as the expert in this space, and I would not hesitate to recommending them to other organisations who take the safety and security of their team seriously

    jane shand national storage

    Jane Shand

    People and Culture

  • It’s been awesome continuing to work with Scott Harris and Workforce Resilience, while they coach our team on comms, de-escalation of conflict and staying safe. Feedback from our store leaders has been extremely positive, loving the face-to-face training, connection and open conversation to improve their skills when approaching a difficult situation.
    We have covered 225 stores across NSW/ACT, and thanks to Jeanette Fenske and Ben Sheidow for driving the Conflict sessions nationally, a further 213 stores completed and now into BigW and Metro. The last 3 days we have worked with the amazing Jessica Phillips trainer, who works for Workforce Resilience. Jessica coached our store leaders on skills in reading a situation, reading body language and staying clear when needed. At the same time showing genuine authentic CARE with empathy’.

    claudine mardini woolworths

    Claudine Mardini

    Health, Safety & Wellbeing Manager (NSW / ACT)

Why Leading Brands Trust Workforce Resilience

Workforce Resilience will provide you with highly experienced consultants who deliver exceptional client service, an inclusive working environment, and best practice strategies and solutions. 

  

Award-Winning

International Delivery

Extensive Capabilities

Inclusive & Diverse Workplace