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Protecting What Matters Most: Tailored Security Solutions for a Safer Tomorrow

The safety and security of your people, customers, assets, infrastructure and information cannot be left to chance or considered as an afterthought following an incident or event in your workplace. It is important that your organisation is firmly on the front foot, with best practice and contemporary strategies in place to maintain the safety of your people, and security of your key assets, infrastructure and information.

In a world where security threats are increasingly complex and unpredictable, protecting your organisation’s key assets is essential. At Workforce Resilience, we specialise in developing and implementing protective security strategies that address your specific risks, vulnerabilities, and needs. Our expert team partners with you to create a secure environment, ensuring that your people, infrastructure, information, and reputation are safeguarded against potential threats.

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Our Protective Security services:

Security Risk Assessment

WR security vulnerability risk assessments are aimed at providing an objective, external and independent overview to identify and assess the security risks, threats, and vulnerabilities that are existing at the time of the assessment, suggesting strategies aimed at ensuring that a contemporary and best practice protective security strategy can be applied to the site to enhance the safety and security of people, key assets, and infrastructure within your organisation to enhance protection and resilience.

Retail Crime Security Assessments & Strategy

WR retail crime security assessments are aimed at developing strategies and approaches that enable an increase in deterrence, detection, and prevention of crime in retail environments. Strategies for responding to crime, with a focus on safety of team, customers, and visitors can be developed and prioritised where prevention cannot be achieved.

Protective Security Framework Development

WR will support you in the development of a Protective Security Policy Framework (PSPF). A PSPF is a set of policies and guidelines that outlines the physical security measures required to safeguard resources and minimises security risks. This will assist in developing strategies to guide your organisation’s security practices and procedures, aimed at protecting their people, information, and assets. The four key themes within the framework are: Security Governance, Information Security, Personnel Security, and Physical Security.

Security Technology Review

The application and integration of security technology forms an integral part of each of the deter, detect, delay, and respond considerations and activities for the overall security strategy. WR will support your organisation through the review and analysis of your current security technology strategies, developing a practical, best practice strategy that ensures defence in depth, early detection capabilities, future proof design consideration, effective use of the latest Ai and analytics solutions, and interoperability across technology platforms.

Crowded Places Assessment

A Crowded Place is a place that is used by large numbers of people on a regular basis is considered a crowded ​place. Crowded places include, but are not limited to, sports stadiums, transport infrastructure, shopping centres, pubs, clubs, places of worship, tourist attractions, movie theatres and civic spaces. WR will work with you to understand the risk at your site or precinct, consider existing security strategies, and implement a layered security approach (deter, detect, delay, respond) based on best practice in Australia, New Zealand, and the UK.

Workforce Resilience procedures, associated strategies and initiatives, and training activities align with the Australian New Zealand Counter Terrorism Committee (ANZCTC) Active Armed Offender Guidelines for Crowded Places 2023 and the NZ Government Crowded Places Strategy.

Active Armed Offender Incident Strategy, Training and Exercises

The threat from Active Armed Offender Incidents (AAOI) within Australia and New Zealand continues to be both very real, and significant. As regularly seen around the world, and recently in Australia and New Zealand, attacks can take place at any time, without warning, in any location, impact any organisation either directly or indirectly, and vary in size and motivation. Sadly, AAOIs cannot always be prevented, and as such, clear response strategies need to be developed and implemented, in conjunction with activities  to assist in creating resilience within workplaces to reduce their impact, and hasten recovery. Prepare your organisation for potential active armed offender incidents with tailored strategies, training, and simulation exercises.

Workforce Resilience has delivered training and consulting services to many of Oceania’s largest and most iconic brands. Check out our Testimonials to hear what they say about us, and visit our Client page to view the amazing businesses we have partnered with.

Why Leading Brands Trust Workforce Resilience

Workforce Resilience will provide you with highly experienced consultants who deliver exceptional client service, an inclusive working environment, and best practice strategies and solutions. 

  

Award-Winning

International Delivery

Extensive Capabilities

Inclusive & Diverse Workplace

Our Point of Difference:

Our Consulting and Training teams at Workforce Resilience consist of highly experienced resilience subject matter experts.

Our communications, de-escalation, and conflict training team is composed of former or current Police Officers from across Australia and New Zealand.

Our teams unparalleled experience, dedication, and commitment to service, will enhance your team’s safety and wellbeing, and help to maintain the security of your infrastructure, assets, and reputation.

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What They Say About Us

  • I wish to personally and publicly acknowledge the work that both parties have put into this large scale piece of work.  The team have done an amazing job of keeping it relevant even when they have been back to back on occasion.  Their commitment to the airports space and this scale has been evident and not unnoticed.

    PARTICIPANT SURVEY REVIEW:

    Participants overwhelmingly found the training enjoyable, empowering, and useful.

    Sessions were noted for their smooth structure, balancing information delivery and practical activities effectively.

    Appreciation for facilitators’ expertise, with calls for additional or extended sessions on similar topics.

    Overwhelmingly positive feedback, with participants finding the course valuable and enjoyable.

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    Brent King

    Learning Performance Lead | Ground Operations Training |

  • National Storage has a critical focus on the safety and security of our team. Workforce Resilience was asked to assist us with building employee capability in preventing and de-escalating confronting situations on the frontline.

    While the training was initially presented to the broader State management team, it was quickly identified that the solution and the tools provided would be highly beneficial to all of our employees on the frontline.

    Over the past 12 months Scott and the Workforce Resilience team have travelled across Australia to deliver this critical training which is always followed by positive group feedback on content and delivery.

    The content is always customized to our needs and available timeframes, and the delivery is exceptional. Scott and his team have a perfect mix of hard-hitting facts and impactful examples delivered in an anecdotal and memorable way.

    Workforce Resilience was recommended to me as the expert in this space, and I would not hesitate to recommending them to other organisations who take the safety and security of their team seriously

    jane shand national storage

    Jane Shand

    People and Culture

  • It’s been awesome continuing to work with Scott Harris and Workforce Resilience, while they coach our team on comms, de-escalation of conflict and staying safe. Feedback from our store leaders has been extremely positive, loving the face-to-face training, connection and open conversation to improve their skills when approaching a difficult situation.
    We have covered 225 stores across NSW/ACT, and thanks to Jeanette Fenske and Ben Sheidow for driving the Conflict sessions nationally, a further 213 stores completed and now into BigW and Metro. The last 3 days we have worked with the amazing Jessica Phillips trainer, who works for Workforce Resilience. Jessica coached our store leaders on skills in reading a situation, reading body language and staying clear when needed. At the same time showing genuine authentic CARE with empathy’.

    claudine mardini woolworths

    Claudine Mardini

    Health, Safety & Wellbeing Manager (NSW / ACT)