De-escalation and Conflict Management
Empowering teams to safely resolve conflict and difficult situations in the workplace.

Protecting what matters most: Best practice strategies that keep our team, customers, and community safe
If your business has employees, customers and visitors, it is inevitable that you will be impacted by difficult, aggressive, and potentially violent people.
As one of Australia’s and New Zealand’s leading workplace conflict, aggression and violence consultants, WR will provide your organisation with best practice and world class de-escalation, dealing with conflict, aggression and violence strategies that will enable them to make the best decisions possible, to ensure that they remain safe in the workplace, so that they can go home safely.

Our De-escalation & Conflict Management Services:
Workplace Conflict, Violence & Aggression Audit
Identifying risks, threats, vulnerabilities, and opportunities related to conflict, violence, and aggression in your workplace.
Occupational Violence Strategy Development
Creating best practice policies, procedures, and associated documentation that will assist in providing safer workplaces and environments for team, clients, and customers.
Training Strategy Design & Delivery
WR is regarded as one of Australia’s and New Zealand’s leading personal safety and security training providers, delivering training to some of the most recognised brands and organisations in the world. WR will design niche, purpose built, organisational specific face-to-face and online training packages that can be delivered to your workforce literally anywhere across AU or NZ.