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Equip your team with proven strategies for effective preparation, prevention, response, and recovery

With organisations facing increasingly frequent and more challenging disruption to their workplaces, it has never been more important to ensure that your workforce is prepared for all incidents, emergencies and crisis likely to interrupt your business operations.

Workforce Resilience will partner with you to ensure that your team is prepared for the expected and unexpected disruptions to your business and that you:

  • Have the most effective best practice strategies in place.
  • Know how to respond to ensure that you and your team can go home safely at the end of an incident.
  • Are in a position following an incident, to respond to questions from the authorities, insurance companies, the media and most importantly the families of people who may be at risk.
  • Will be prepared to re-establish business continuity and recover effectively.
  • Will bounce forward stronger and more resilient.

Whether you require your current emergency management or crisis plans to be reviewed or updated, or you don’t have these strategies in place and need new documents designed and tested through desktop or live scenarios and exercises, the experienced team at WR can provide for all your requirements.

wf crisis & emergency management bourke street

Our Crisis & Emergency Management Services:

Emergency Management Plan review & development

Evaluation and review of emergency management plans, ensuring alignment with best practice strategies and regulatory requirements.

Development of tailored plans, strategies, and associated documentation.

Crisis Management Plan review & development

Evaluation and review of crisis management plans, ensuring alignment with best practice strategies and regulatory requirements.

Development of tailored plans, strategies, and associated documentation.

Crisis and Emergency Management scenarios and exercises

Practical, real-world scenarios that are designed to test preparation, prevention, response, and recovery strategies, improve decision-making, and build team confidence.

Crisis and Emergency Management Training

Comprehensive training programmes to equip teams with the skills required to prepare, prevent, respond, and recover from a crisis or emergency.

Incident assessment and after activity review

Analysis and review of workplace related safety and security incidents to assist in minimising harm, identifying opportunities and areas for improvement, and reinforce good work and positive outcomes.

Organisational Resilience Advisory

Assessment and review of your organisations ability to anticipate, respond, and bounce forward from disruptions.

Workforce Resilience has delivered training and consulting services to many of Oceania’s largest and most iconic brands. Check out our Testimonials to hear what they say about us, and visit Our Client page to view the amazing businesses we have partnered with.

Why Leading Brands Trust Workforce Resilience

Workforce Resilience will provide you with highly experienced consultants who deliver exceptional client service, an inclusive working environment, and best practice strategies and solutions. 

  

Award-Winning

International Delivery

Extensive Capabilities

Inclusive & Diverse Workplace

Our Point of Difference:

Our Consulting and Training teams at Workforce Resilience consist of highly experienced resilience subject matter experts.

Our communications, de-escalation, and conflict training team is composed of former or current Police Officers from across Australia and New Zealand.

Our teams unparalleled experience, dedication, and commitment to service, will enhance your team’s safety and wellbeing, and help to maintain the security of your infrastructure, assets, and reputation.

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What They Say About Us

  • I wish to personally and publicly acknowledge the work that both parties have put into this large scale piece of work.  The team have done an amazing job of keeping it relevant even when they have been back to back on occasion.  Their commitment to the airports space and this scale has been evident and not unnoticed.

    PARTICIPANT SURVEY REVIEW:

    Participants overwhelmingly found the training enjoyable, empowering, and useful.

    Sessions were noted for their smooth structure, balancing information delivery and practical activities effectively.

    Appreciation for facilitators’ expertise, with calls for additional or extended sessions on similar topics.

    Overwhelmingly positive feedback, with participants finding the course valuable and enjoyable.

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    Brent King

    Learning Performance Lead | Ground Operations Training |

  • National Storage has a critical focus on the safety and security of our team. Workforce Resilience was asked to assist us with building employee capability in preventing and de-escalating confronting situations on the frontline.

    While the training was initially presented to the broader State management team, it was quickly identified that the solution and the tools provided would be highly beneficial to all of our employees on the frontline.

    Over the past 12 months Scott and the Workforce Resilience team have travelled across Australia to deliver this critical training which is always followed by positive group feedback on content and delivery.

    The content is always customized to our needs and available timeframes, and the delivery is exceptional. Scott and his team have a perfect mix of hard-hitting facts and impactful examples delivered in an anecdotal and memorable way.

    Workforce Resilience was recommended to me as the expert in this space, and I would not hesitate to recommending them to other organisations who take the safety and security of their team seriously

    jane shand national storage

    Jane Shand

    People and Culture

  • It’s been awesome continuing to work with Scott Harris and Workforce Resilience, while they coach our team on comms, de-escalation of conflict and staying safe. Feedback from our store leaders has been extremely positive, loving the face-to-face training, connection and open conversation to improve their skills when approaching a difficult situation.
    We have covered 225 stores across NSW/ACT, and thanks to Jeanette Fenske and Ben Sheidow for driving the Conflict sessions nationally, a further 213 stores completed and now into BigW and Metro. The last 3 days we have worked with the amazing Jessica Phillips trainer, who works for Workforce Resilience. Jessica coached our store leaders on skills in reading a situation, reading body language and staying clear when needed. At the same time showing genuine authentic CARE with empathy’.

    claudine mardini woolworths

    Claudine Mardini

    Health, Safety & Wellbeing Manager (NSW / ACT)