Our Courses

Armed Robbery Training (2 Hours) Training specifically aimed at armed robbery incident strategies including: Preparation | Prevention | Response | Recovery These sessions are designed to be informative and provide participants with a greater comprehension of what will be expected of them during an armed robbery. These sessions can either be facilitated {{ vc_btn: title=Our+Capability+Statement&style=flat&color=theme_style_1&size=lg&align=left&i_icon_fontawesome=fa+fa-file-pdf-o&button_block=true&add_icon=true&css=.vc_custom_1563504692843%7Bmargin-bottom%3A+30px+%21important%3B%7D&link=url%3Ahttps%253A%252F%252Fworkforceresilience.com.au%252Fcontact-us%252F%7Ctitle%3AContact%2520Us%7C%7C }}How

Personal Safety Training (2 Hours) The aim of these sessions is to provide participants with some common sense approaches, advice and techniques for avoiding or managing incidents in any environment, including during your commute to and from work. WR advocates that the preferred outcome in any sticky situation is to try to avoid it in

Frontline Communications & Awareness Training (4 Hours) Facilitated by Scott Harris and John Matus, these 4hr courses are aimed at providing customer facing team members with common sense approaches, advice and techniques for dealing with aggressive or difficult customers. Avoiding these challenging engages may not always be possible so it is important to be prepared

Human Behaviour Detection & Critical Incident Management Training (8 Hours) Facilitated by Scott Harris and John Matus (bTAQ), these 8hr courses are aimed at the forward-facing operational team members who move frequently around the site and precincts and engage regularly with customers, members of the public and the wider community in the normal course of

Active Armed Offender Incident Training (1 Hour) Training specifically aimed at active armed offender incidents, these sessions are designed to be quick and informative and provide participants with a greater comprehension of what will be expected of them during an AAOI. These sessions can either be facilitated: As part of the socialisation process for your

Frontline Safety & Security Awareness Training (2 Hours) Designed for your entire workforce and facilitated by Scott Harris, these 2hr courses are aimed at providing your team members with a comprehensive overview of security and safety strategies / expectations; strategies for recognising suspicious behaviour; and a guide to dealing with incidents and emergencies (including AAOI) within their